How to Verify a Valid CCNA Certification
- 1). Get the date the exam was passed by reviewing the CCNA certificate or other documentation from Cisco stating when the exam was taken. If the exam was passed more than 3 years ago, the certificate is no longer valid. If it was passed less than 3 years ago, continue to step 2.
- 2). Obtain the CCNA validation number. This will be listed on the certificate obtained after passing the exam. A replacement certificate may be ordered by contacting Cisco.
- 3). Go to the Cisco Certificate Verification site and enter the 16 digit validation number listed on the CCNA certificate. If the number cannot be verified, proceed to step 4.
- 4). Contact Cisco Certification Customer Support at (800) 553-6387 and request verification of the validation number. This helps ensure the verification page did not reject a valid validation number.
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