Are Long Working Hours Causing Your Transcription Service Staff to Sleep Text/Email?
It's 3 a.
m on a seemingly peaceful Tuesday morning.
29 yr old Jake Tyler appears to have woken up from a deep slumber on his desk and is reaching out for his Blackberry phone.
He has composed a message and clicked send.
All seems well and Jake drifts back to sleep.
An hour later, his boss greets him with these words and a sarcastic smile, "Didn't know you honeymooned at the Bahamas Jake..
..
till today!" This is followed by a loud roar as if from the lion's mouth itself: "We have a deadline to meet Jake, make it snappy!" This is just one example of a fake encounter that you wouldn't want to become a reality.
However, it can if sleep texting goes overboard.
Interestingly, sleep emailing, an older phenomenon first recorded in 1998 is more commonly to work colleagues while sleep texting is more likely to family or friends.
HIPAA Compliance Squashed Let's take the situation from a different angle.
Imagine your staff texting "postoperative diagnosis: spinal stenosis, L3-L4, secondary to degenerative spondylolistehesis" unknowingly to someone in the dead of night.
I mean that would be like taking your HIPAA compliance for a sixer, right? Jokes apart, sleep texting is a serious phenomenon that can affect the productivity of your transcription team, whatever their area of focus.
It could be legal, media, business, anything.
Working all day to meet tight deadlines makes people feel like they're on call even when they're supposed to be sleeping.
One solution is to just advise them to keep their mobile phone out of the bedroom at night.
However, business today does involve urgent calls and the need for work to be done "Now" or "Never".
So what could be a more practical solution? If I were a transcription employee in such a state, I could answer in this fashion - "I'll sleep all I like, throw my mobile phone out and quit my job! Easy!" No, I wouldn't say that even If I wish I could.
The best solution would be to get outside help.
There are a lot of companies in the U.
S.
that provide reliable transcription services.
Outsourcing Has Its Large Share of Benefits Four important benefits that come with these outsourced solutions are: • Focus on Main Business Activities - When you outsource, you have fewer tight deadlines to meet.
What's more, you have more time on your hands to concentrate on your chief business processes.
You can improve your business solutions and customer service, thereby enhancing your business prospects.
• Save Money - Think of all the money and time you have to spend to get expensive transcription equipment, maintain the stuff, train your staff and recruit people for quality control.
You can forget about all that when you outsource and you'll also be able to reduce transcription overhead by 30 to 40 percent.
• Work Always Completed on Time - Almost all businesses face issues of staff shortages.
This can cause delays in getting work done and can lead to backlogs.
A well-known and reputable transcription company can not only free you from the backlog situation, but also ensure that all work in future is completed ahead of deadlines.
• Experts Aplenty - The transcription service provider would already have transcription experts in its team.
An in-house team would take time to develop expertise and to learn from errors.
An outsourcing solution provider has years of experience and so the assurance of accuracy and quality is as good as done.
Why wait for all hell to break loose? Outsource when your employees still know the difference between awake and asleep!
m on a seemingly peaceful Tuesday morning.
29 yr old Jake Tyler appears to have woken up from a deep slumber on his desk and is reaching out for his Blackberry phone.
He has composed a message and clicked send.
All seems well and Jake drifts back to sleep.
An hour later, his boss greets him with these words and a sarcastic smile, "Didn't know you honeymooned at the Bahamas Jake..
..
till today!" This is followed by a loud roar as if from the lion's mouth itself: "We have a deadline to meet Jake, make it snappy!" This is just one example of a fake encounter that you wouldn't want to become a reality.
However, it can if sleep texting goes overboard.
Interestingly, sleep emailing, an older phenomenon first recorded in 1998 is more commonly to work colleagues while sleep texting is more likely to family or friends.
HIPAA Compliance Squashed Let's take the situation from a different angle.
Imagine your staff texting "postoperative diagnosis: spinal stenosis, L3-L4, secondary to degenerative spondylolistehesis" unknowingly to someone in the dead of night.
I mean that would be like taking your HIPAA compliance for a sixer, right? Jokes apart, sleep texting is a serious phenomenon that can affect the productivity of your transcription team, whatever their area of focus.
It could be legal, media, business, anything.
Working all day to meet tight deadlines makes people feel like they're on call even when they're supposed to be sleeping.
One solution is to just advise them to keep their mobile phone out of the bedroom at night.
However, business today does involve urgent calls and the need for work to be done "Now" or "Never".
So what could be a more practical solution? If I were a transcription employee in such a state, I could answer in this fashion - "I'll sleep all I like, throw my mobile phone out and quit my job! Easy!" No, I wouldn't say that even If I wish I could.
The best solution would be to get outside help.
There are a lot of companies in the U.
S.
that provide reliable transcription services.
Outsourcing Has Its Large Share of Benefits Four important benefits that come with these outsourced solutions are: • Focus on Main Business Activities - When you outsource, you have fewer tight deadlines to meet.
What's more, you have more time on your hands to concentrate on your chief business processes.
You can improve your business solutions and customer service, thereby enhancing your business prospects.
• Save Money - Think of all the money and time you have to spend to get expensive transcription equipment, maintain the stuff, train your staff and recruit people for quality control.
You can forget about all that when you outsource and you'll also be able to reduce transcription overhead by 30 to 40 percent.
• Work Always Completed on Time - Almost all businesses face issues of staff shortages.
This can cause delays in getting work done and can lead to backlogs.
A well-known and reputable transcription company can not only free you from the backlog situation, but also ensure that all work in future is completed ahead of deadlines.
• Experts Aplenty - The transcription service provider would already have transcription experts in its team.
An in-house team would take time to develop expertise and to learn from errors.
An outsourcing solution provider has years of experience and so the assurance of accuracy and quality is as good as done.
Why wait for all hell to break loose? Outsource when your employees still know the difference between awake and asleep!
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