How to Reset a Sprint Katana
- 1). Press the "Menu" button located above your Katana's keypad. Move down with the directional pad and select "Settings." Press "Ok."
- 2). Move to "Security" and press "Ok." Type your phone's lock code when prompted. This is the code used to unlock your phone when it enters its hibernation or lock mode. If you do not know the code, contact Sprint for assistance. They can help you recover the code.
- 3). Select "Erase/Reset" and press "Ok." Read over the disclaimer. It lets you know that your personal information and files will be deleted.
- 4). Press "Ok" then select "Yes." Wait for the Katana to reset.
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