My iPhone Will Not Connect to My MicroCell

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    • 1). Power cycle the AT&T MicroCell. This requires unplugging the device and waiting approximately 30 seconds.

    • 2). Plug the MicroCell back in and check your iPhone to see if a connection can be made. If not, continue to Step 3.

    • 3). Tap the "Settings" icon on your iPhone, then select "General" and choose "Network." Turn on "Airplane Mode" by tapping the switch and wait approximately 30 seconds.

    • 4). Turn "Airplane Mode" off and wait for your iPhone to regain a cell signal. The iPhone should now detect the MicroCell. If you still can't connect to the MicroCell, you may need to take the device back to AT&T for an exchange.

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